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1.0 Provision of Service

1.1

Cottage Software Inc., and the Internet Connection, together known as The Company, agree to provide to The User, the Internet access services outlined in the current published price list, as amended, in exchange for the appropriate fee.

2.0 Acceptable Use

2.1	Access to the Internet is provided for the expressed purposes of education, research, and communication with other users of the Internet.
2.2	Use of equipment or services supplied by other organizations, and available via the Internet, must be accomplished in compliance with the rules of that supplying organization.
2.3	The transmission of any material, or any other activity that is in violation of any regulation, or law of the countries, or states involved is prohibited. This includes, but is not limited to: copyrighted material, threatening or obscene material, or material protected by trade secret.

3.0 Privileges

3.1

The use of the Internet is a privilege, not a right, and inappropriate use, or use contrary to the guidelines contained herein, could result in the restriction, suspension, or cancellation of those privileges.

4.0 Operating Rules and Netiquette

4.1

Users of the system are expected to abide by the generally accepted guidelines of network etiquette, (netiquette). These guidelines include:

	4.1.1	Be Polite. Do not become abusive in your messages to others.
	4.1.2	Use language that is appropriate for general audiences.
	4.1.3	Do not use the network in such a manner that you would disrupt the use of the network by other users.
	4.1.4	All communications and information accessible via the network should be assumed to be private property, and must be used in consideration of the desires of the author.

4.2

The following may be considered abuse of the service:

	4.2.1	Using the system in a manner that disrupts the use of the system by another user.
	4.2.2	Modification, alteration, decompiling or reverse engineering, the software or set up utilities contained on the systems and servers operated by The Company is prohibited.
	4.2.3	Dial up accounts are for the reasonable use of the individual account holder, or other registered family members living in the same household, and using the same computer. Multiple logins are not permitted, and will result in additional billings. Reasonable use is defined as a person in attendance at the computer, interacting with the data being acquired through the network. This does not permit leaving your system idle for long periods of time, using your system as a file server for others to access over the network, or using your system as a mail server waiting for Email to arrive.
	4.2.4	Running any unattended or automated processes, commonly called bots.
	4.2.5	Posting, or sending, unwanted, or large amounts of Email or news group articles, a practice called SPAMing, is not permitted. Causing large amounts of abusive Email to be sent to others, a practice called FLAMEing is also prohibited. Violators of this provision will be billed for the time and expenses expended by the Company, and its employees in response to the occurrence.
	4.2.6	Resale of services provided by The Company is expressly prohibited.
	4.2.7	Permitting others to connect to your computer, and then access the Internet is prohibited.

5.0 Personal Web Pages, and FTP space

5.1 Personal Web Pages, and FTP space may be used for the distribution of information, programs or data within the limitations of copyright, trademark, trade secret, obscenity, and other applicable laws and regulations. Personal Web and FTP Sites are allowed 100mb of transfer per month. Additional transfer will incur additional charges.

6.0 Warranty

6.1

The Company will make every effort to provide the best service possible, however we make no warranties of any kind, whether expressed or implied, for the services provided. We are not responsible for any damages you may suffer, including, but not limited to, loss of data, delays, non-deliveries, mis-deliveries, or service interruptions whether caused by our negligence, the negligence of others, acts of nature, acts of God, or your errors or omissions.

7.0 Security

7.1	Electronic mail (Email) privacy is assured within our system, but cannot be guaranteed throughout the Internet. The individual system operators of the Internet have access to the Email that passes through their systems.
7.2	If absolute security is desired, there are various encryption mechanisms available for use on the Internet that will provide a very high degree of security.
7.3	Security on any computer system is a high priority, especially when the system involves many users. If you should encounter a security problem anywhere on the Internet, it is your responsibility to notify the system administrator, or Email admin@cottagesoft.com. Do not demonstrate or announce the problem to other users. Do not investigate the security problem once it has been discovered as you could be held accountable for any damage you might cause.
7.4	You are responsible for the security of your password. Do not give your password to others. Do not permit others to logon to the system with your user name and password. If you suspect that your password has been compromised, change it immediately!
7.5	You are responsible for all activity originating from your account. If it is discovered that more than one individual is accessing or using an account, the account owner is responsible for the fees for the additional user.

8.0 Vandalism

8.1 Vandalism is any malicious attempt to harm or destroy the data of another user, or undermine access of another to the network. Vandalism will not be tolerated, and you may be held accountable for any damage.

9.0 Updating User Information

9.1	We may occasionally require new information, or confirmation of your account information from you in order to continue serving you.
9.2	You are required to immediately notify us of any changes in your personal information on file at our office. This includes information such as your address, telephone number, billing information, etc.

10.0 Indemnification

10.1 Use of the information obtained through services provided by The Company is at your own risk. We deny any responsibility for the accuracy or quality of information obtained.

10.2 The user must verify to his or her own satisfaction, the validity of the data obtained through the network.

10.3 The user agrees indemnify and hold The Company harmless with regard to any data obtained through the network.

11.0 Payment of fees

11.1 The billing cycle is based on periods beginning on the day of the month when the account is established. Payment for the initial term is also a sign-up fee, or may include a sign-up fee, and is therefore not refundable..

11.2 Accounts may be settled by check, cash, or the use of an acceptable credit card.

11.3 We reserve the right to withhold activation of new accounts until the initial payment is received.

11.4 Past due accounts, or accounts that have not been paid by the due date, will be deactivated until such payment is received.

11.5 Accounts not paid in full by the beginning of the next billing cycle will have their data deleted from the servers, and will be subject to a re-activation charge.

11.6 All accounts must be paid in full before the transaction is considered complete.

11.7 A service fee will be added to all outstanding balances that are not paid by the date due.

11.8 There will be a $25.00 service fee for any checks returned for any reason by your banking institution.

11.9 There will be a $25.00 service fee assessed to customer's credit card account if customer initates a credit card charge back without first contacting the company to resolve the problem.

11.10 The term of the account contract, whether monthly, quarterly, semi-annual, or annual, is considered a contract for the entire term of service. Cancellation of an account before the end of the full term will result in a substantial penalty.

12.0 Account Cancellation

12.1 Cancellation requests must be received in writing, through the mail, Email, or FAX at our office. Such requests must be received before the close of business on the last business day before the start of the next billing period. This is to permit closing the account, and will prevent the User from being responsible for payment for another billing cycle. A Cancellation Confirmation Code will be issued to confirm account cancellation. This Code must be retained by the user as proof of account termination.

12.2 Once an account billing date is reached, it is considered that the services will be provided for the term of the billing cycle.

12.3 Accounts showing a balance due may not be canceled until the outstanding balance is paid in full, including applicable interest and late payment or reactivation fees. Such accounts will continue to accrue additional charges.

13.0 Acceptance of Terms and Conditions

13.1 All terms and conditions stated in the document apply to the respective parties. User's use of the services provided by The Company indicates acceptance by User of these terms. This document represents the entire agreement of the parties, and supersedes all prior oral or written agreements and understandings of the parties. These terms and conditions shall be governed and interpreted in accordance with the laws of the State of Oklahoma, and the United States of America. Any regress under these terms and conditions will be done through the legal system provided by the State of Oklahoma.